For returning patients, you will notice some changes at the practice and I hope these notes will help prepare you for them. I hope that all patients will feel welcome, in spite of the slightly more clinical feel at the practice.

 

Before your appointment

Appointments should be made by telephone or email. Please contact me to postpone your appointment if you have any symptoms of coronavirus, or have been with anyone who has had coronavirus symptoms in the past week. These symptoms may be a new persistent cough, and/or a high temperature, severe vomiting for no apparent reason, new loss of taste or smell or indeed feeling unwell in any new way. I am happy for appointments to be cancelled at short notice and without charge, if you have any of these symptoms. In the case of new patients I may take your case history over the telephone before we meet. This will shorten the length of time we spend face to face.

On arrival

I will give you some hand sanitizer and a face mask as you arrive.

Treatment room

There will be plastic pillow cases over the pillows, which will be disinfected between patients.

Payment
I am afraid I cannot accept payment by cheque or cash as I have in past. Instead, I now have a card reader for debit cards or you can pay electronically.

I hope these measures will enable you to feel at ease and you will be comfortable with them.